Delivery
We ship our products via Royal Mail and may use other courier services depending on the destination country. We will quote your shipping costs during the checkout procedure where you can select your preferred shipping method.
Standard delivery is FREE if you spend over
- £25 in the UK,
- CHF150 in Switzerland,
- €150 in Europe or
- £250 in rest of the world.
Returns
We want you to be as happy with our products as we are!
If you are unhappy or unsure about your purchase please return your order within 14 days, provided it is unused, still in its original packaging, and in a re-sellable condition in order for a refund to be issued.
Original and return shipping costs are non-refundable and you are responsible for all shipping and handling charges incurred when shipping products back to us. Once we have received your return package, you will receive a full refund within 3-5 business days to your original payment method.
To request a return, please email sales@foyswitzerland.com with your order number and return information. We are more than happy to help with finding the cheapest shipping solution, just get in contact with our team. Please return the product to the address our support will provide.